We usually dispatch item(s) within the estimated time which we have on the site for each product by our courier service to any UK MAINLAND ADDRESSES!. Estimated delivery time is noted in each item listing and commences from cleared payment notification. All goods will be delivered in accordance and confirmed from your order.
Imaginex operate a no quibble returns policy. Items must be returned to us in their original packaging. Please tell us immediately within 14 days, if the item is damaged in any way.
There will be a 20% handling charge on all Italian Furniture Orders as they are made to order and delivered directly from our Supplier in Italy.
Return carriage charges are at the buyer’s expense.
We want you to be happy with your purchase. If you're not, just return the product to us, and we'll exchange or refund it. You are entitled to a full refund if you request one in writing within 14 days of receipt.