We usually dispatch item(s) within 5-7 working days by courier service to a UK delivery address. Estimated delivery time is noted in each item listing and commences from cleared payment notification. All goods will be delivered in accordance and confirmed from your order.

Imaginex operate a no quibble returns policy. Items must be returned to us in their original packaging. Please tell us immediately if the item is damaged in any way.

We want you to be happy with your purchase. If you're not, just return the product to us, and we'll exchange or refund it. You are entitled to a full refund if you request one in writing within 7 working days of receipt.