At ImagineX we are committed to offering our customers the highest quality products, the highest standards of customer service and the very best value available whenever they make a purchase.
We constantly strive to ensure that our prices are checked regularly against our competitors, to ensure our customers the cheapest rates in the UK
If you can find the same product in another showroom or online at a cheaper price, we promise that we will match, if not beat that price provided that:
- The item you have seen at a lower price is identical to the item we have on sale
- The item you have seen at a lower price is being sold as brand new boxed, and not as factory seconds or damaged / used goods
- The retailer advertising the item is genuine
- The item is currently available from the retailer advertising the item at a lower price
- The price is inclusive of VAT
*ImagineX reserve the right not to uphold the Price Match Promise should doing so result in an overall loss for the company.
*Prices listed by auction websites such as eBay are not covered by our Price Match Promise. Similarly our Price Match Promise applies only to items listed for sale at genuine furniture retailers.
To request a price match simply email email@example.com@ with the following information:
The item name and product codes of your whole order where applicable. The price from the alternative retailer, the website address, your contact name and number and we will be in touch within 1-2 working days